Terms
This site utilizes the Weebly free website design package and has been created by Simon Vowell. Please read the following terms conditions carefully. By accessing and making bookings on this site you are agreeing to the terms and conditions that appear below.
These terms and conditions apply only to the use of the Vallis Green Woodworking website. If you do not agree with the terms and conditions do not use this website.
Booking courses: All booking can be placed online through this website using the "Contact Me" page. I am not set up to take debit/credit card payments so please do not send details to this effect. All bookings are subject to availability at the time of booking.
Payment Method: You can pay by bank transfer please ring or e-mail to arrange, I will wait for a bank transfer to clear before confirming a booking. You will be notified via email when payment has cleared and the booking confirmed.
Vallis Green Woodworking can take no responsibility for incorrect or incomplete details submitted on the website. Bookings submitted without complete information cannot be processed. Any attempt at fraud is illegal and shall be reported to the appropriate authorities and perpetrators will be prosecuted.
Pricing: Vallis Green Woodworking courses/products are priced in pounds sterling, and postage and packaging must be added to the cost of item(s) ordered using the Royal Mail scale for First Class Mail. - Packet-Over 353mm(L) x 250mm (W) x 25mm(D). See "Delivery" page for details.
Delivery: Goods will be delivered as stated in the delivery information section on this website. I will undertake to keep you informed of variations to the stated delivery times whenever appropriate.
Return of goods: Goods can be returned for a full refund including delivery charges if they are faulty or simply not the item ordered within 14 days of receipt of the goods. (Please note that proof of postage is not a proof of receipt and I strongly suggest that you use some form of parcel tracking as this gives peace of mind that delivery HAS occurred).
If the goods have been dispatched as ordered, but are unwanted due to their description on the website being inadvertantly incorrect or misleading, then they can be returned for a refund including delivery charges within 14 days of receipt of goods.
If the goods are returned for any other reason the carriage charges will not be refunded. Please note: returned goods must be unused, have the original packing and accompanied by the original invoice or delivery note. This does not affect you statutory rights as a consumer.
Cancellation Policy: I aim to meet The Distance Selling Regulations and subject to the provisions of our returns policy above, every customer has the right to cancel their order within 7 days of receiving the goods. Courses may be cancelled at anytime by a student for a 50% refund. Should Vallis Green Woodworking cancel/postpone a course then a mutually acceptable alternative date shall be offered or a full refund given.
Complaints:Should you need to, I aim to deal with all complaints as quickly and as efficiently as possible. In the first instance your complaint should be e-mailed through the "Contact Me" page of this website, or telephone (Mon-Fri) mobile 07919910921 leaving a message and I will contact you either via telephone or email as soon as is reasonably possible.
Covid-19 changes to teaching practice and bookings;
due to the virus pandemic and its current restrictions Vallis Green Woodworking will only be teaching one person at a time or two persons from the same household until further notice. Vallis Green Woodworking will ask students to provide their own face mask, as these are likely to be more comfortable, Vallis Green Woodworking will provide a coverall and face shield. A distance of 2m shall be observed wherever practicable with absolute minimal contact between student and instructor. Hand washing facility will be provided. A Single set of tools shall be provided for each student. Some people may feel that this will detract from the learning experience and/or productivity on the day however Vallis Green Woodworking and instructor both have shielding family members and feel that these are the minimum measures that they are happy to teach under. Vallis Green Woodworking shall of course do everything it can to ensure that you get the most from your day under these difficult circumstances.
Should anyone booking onto the course or those in their house hold exhibit symptoms of Covid-19 virus, confirmed or not, Vallis Green Woodworking would politely request that you do not attend the course. A change of course date will be offered in the first instance or a full refund should you wish this instead.
Confirmation that any two participants on the same booking are from the same house hold will be required. Signing this document and or paying the course fee will acknowledge that this as a fact. (Any breech of this fact WILL result in only one person being taught at the "one to one"(£150.00) rate on the day of the course. The £50.00 remainder of booking fee shall be reimbursed within 14 working days of the course date. OR a cancellation of both courses with 50% refund only). Students shall be offered the choice.